Privacy Policy
At East Caribbean Transfers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
When you make a booking or contact us, we may collect the following information:
Full name, phone number, and email address.
Flight details, pickup location, and destination.
Payment details (processed securely through third-party providers).
Any other information you choose to provide when contacting us.
2. How We Use Your Information
We use your personal information to:
Confirm and manage your reservations.
Provide safe, reliable, and personalized transfer services.
Communicate with you regarding bookings, updates, and customer support.
Improve our website and customer experience.
Comply with legal obligations when necessary.
3. Data Protection
All personal information is stored securely and only accessible by authorized staff.
Payments are processed through secure and encrypted systems.
We do not sell, rent, or share your personal data with third parties, except for partners directly involved in providing your booked service.
4. Cookies and Tracking
Our website may use cookies to improve functionality and user experience. Cookies help us analyze traffic, remember preferences, and optimize our services. You may disable cookies in your browser settings if you prefer.
5. Third-Party Services
We may use third-party platforms (such as payment processors, analytics tools, or booking systems) to facilitate our services. These providers have their own privacy policies, and we recommend reviewing them.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data, unless required by law to retain it.
Opt out of marketing communications at any time.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.